Terms of service

01Agreement and service

These terms describe the template commercial relationship for Murphy, a French and EU SaaS product for influencer agencies. Murphy provides creator account connection, live media kits, share links, campaign reporting, disclosure checks, and related workflow tools.

By using Murphy, an agency or authorized user agrees to use the service only for lawful professional purposes and to make sure each creator account connection is authorized by the relevant creator.

02Accounts and authorization

Customers are responsible for inviting only authorized team members, keeping workspace credentials secure, and promptly removing users who should no longer have access. Each creator must connect social accounts through official OAuth flows and may disconnect at any time.

Murphy does not ask for or accept social media passwords. A customer must not attempt to bypass platform permissions, scrape prohibited data, impersonate a creator, or pressure a creator to grant access beyond the agreed use case.

03Customer content and creator data

Customers remain responsible for the content, creator information, campaign materials, brand notes, rate cards, and report exports they upload or generate in Murphy. Murphy may process this data only to provide, secure, support, and improve the service.

Customers must have the rights and notices needed to use creator data in media kits, share links, campaign recaps, and compliance records. Murphy is a workflow tool; it does not replace the agency relationship, creator contract, or brand approval process.

04Influencer marketing compliance

Murphy helps agencies work with French and EU influencer marketing expectations, including ARPP-aligned disclosure checks and records relevant to Loi n° 2023-451. These features can flag missing mentions, timestamps, and audit events per creator or campaign.

Compliance suggestions are operational aids, not legal advice. Customers remain responsible for validating campaign claims, advertising disclosures, prohibited products, platform rules, brand obligations, and any required legal review before publication or reporting.

05Acceptable use

Users must not use Murphy to violate law, infringe rights, send spam, distribute malware, overload systems, reverse engineer protected parts of the service, interfere with platform APIs, or collect data for unauthorized surveillance or profiling.

Murphy may suspend access when needed to protect the service, comply with law, respond to platform requirements, prevent harm, or investigate a serious security or policy issue. We will aim to give notice when reasonable.

06Plans, billing, and changes

Commercial plans, pricing, trial rules, usage limits, and payment terms should be defined in an order form, quote, or subscription screen. Fees are generally exclusive of taxes unless stated otherwise. Late payment may result in service restrictions.

Murphy may change the product as APIs, laws, and customer needs evolve. Material changes that reduce paid functionality should be handled with reasonable notice or contractual remedies where required by the customer agreement.

07Confidentiality and security

Each party should protect non-public information received through the service using reasonable care. Murphy treats workspace data, creator metrics, OAuth tokens, campaign details, and private reports as confidential customer information.

Customers must notify Murphy promptly of suspected unauthorized access. Murphy may provide security notices, incident information, and audit records through the workspace or by email to account administrators.

08Governing law and contact

These template terms are intended for a French company serving professional customers in France and the European Union. The final contract should specify governing law, competent courts, order of precedence, and any mandatory consumer or platform terms if relevant. Contact hello@itsmurphy.com.